Privacy policy

1. Introduction

This policy explains how DOG&DEV (Martin Lechêne) and Smart coop (contractual seller for the shop and services) process personal data under GDPR and Belgian law.

2. Data controllers

• Shop sales and services: Smart coop — [À COMPLÉTER]
• Website, blog and general contact: Martin Lechêne / DOG&DEV — contact@doganddev.eu

3. Data collected

• Shop: email, customer type (consumer/business), order history, IP and user-agent.
• User accounts: identity, email, hashed password.
• Blog: comments (name, email, content).
• Contact and quotes: contact details and project information.
• Technical logs: IP addresses, timestamps.
• Cookies: see our cookie policy.

4. Purposes and legal bases (GDPR Art. 6)

• Contract performance (Art. 6.1.b): orders, digital delivery, invoicing.
• Legal obligation (Art. 6.1.c): accounting and invoices.
• Legitimate interest (Art. 6.1.f): security and fraud prevention.
• Consent (Art. 6.1.a): analytics cookies.

5. Processors

We use trusted providers including Smart coop, Hetzner Online GmbH, Stripe and email services, under appropriate contractual safeguards.

6. Retention periods

• Invoices: 7 years (Belgian legal requirement).
• Shop orders: 5 years after last commercial interaction.
• Technical logs: up to 12 months.
• Cookie consent: up to 13 months.

7. Your rights

You have rights of access, rectification, erasure, restriction, objection and portability where applicable.

Contact contact@doganddev.eu or [À COMPLÉTER] depending on the processing concerned.

You may lodge a complaint with the Belgian Data Protection Authority (APD) — autoriteprotectiondonnees.be.

8. Transfers outside the EEA

Some processors may involve transfers outside the EEA covered by standard contractual clauses or adequacy decisions.